Effective Date: 18 September 2026
OnlineClass Technologies (Pvt) Ltd, operating under the brand OnlineClass.edu.lk, respects your privacy and is committed to protecting the personal information of our students, parents, teachers, and other users.
This Privacy Policy explains how we collect, use, store, and protect information when you access or use the OnlineClass.edu.lk website, mobile application, and related digital services.
By using our platform, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us when you create an account, register for a class or course, make a payment, contact us, or use our services.
Depending on how you use the platform, this information may include:
- Full name
- Email address
- Mobile or telephone number
- Account and login information
- Student or teacher profile information
- Class and course enrollment information
- Attendance and learning-related information
- Assessment and examination information
- Payment and transaction information
- Customer support and communication records
- Information voluntarily provided through forms or other interactions
We may also automatically collect certain technical information when you use our website or application, including device type, browser type, IP address, operating system, pages visited, and general usage information.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To create and manage user accounts
- To process class and course registrations
- To provide access to online classes and learning materials
- To provide recorded lessons and educational content
- To process and verify payments
- To manage student enrollments
- To manage attendance and learning progress
- To conduct online examinations and assessments
- To communicate important class, course, payment, and account updates
- To provide customer and technical support
- To improve our website, application, and educational services
- To maintain platform security
- To detect and prevent unauthorized activity or fraudulent transactions
- To maintain appropriate business and transaction records
- To comply with applicable laws, regulations, and legitimate legal requirements
3. Payment Information
OnlineClass.edu.lk may provide online payment facilities through authorized third-party payment gateway providers and acquiring banks.
When a customer makes an online payment, relevant transaction information may be processed by the applicable payment gateway and financial institution for the purpose of authorizing, processing, verifying, and settling the transaction.
OnlineClass.edu.lk does not intentionally store complete payment card numbers, CVV numbers, PINs, or other sensitive card authentication information on its own servers.
Payment-related information may include transaction references, payment status, amount, date, order information, and other information necessary for payment verification and reconciliation.
4. Sharing of Information
We may share limited personal or transaction information with trusted third-party service providers where reasonably necessary to operate and maintain our services.
These service providers may include:
- Payment gateway providers
- Banks and financial service providers
- Hosting and cloud service providers
- Content delivery and technology providers
- Communication and notification service providers
- Analytics and technical service providers
- Other service providers required to operate the platform
Information may also be disclosed where required by applicable law, regulation, court order, legal process, or a lawful request from an authorized authority.
We do not intend to sell users’ personal information to third parties.
5. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, loss, or destruction.
We use appropriate security practices in connection with user accounts, platform access, payment processing, and data management.
However, no method of transmission or storage over the Internet can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.
6. Cookies and Similar Technologies
OnlineClass.edu.lk may use cookies and similar technologies to improve website functionality and user experience.
Cookies may be used to:
- Maintain user sessions
- Remember user preferences
- Support login functionality
- Improve website performance
- Understand general website usage
- Improve platform functionality and services
Users may manage or disable cookies through their web browser settings. Disabling certain cookies may affect some features of the platform.
7. Student and Educational Information
OnlineClass.edu.lk may process information relating to students and their participation in educational services.
This may include:
- Course enrollment
- Class participation
- Attendance
- Examination results
- Assessment information
- Learning progress
- Course access history
Such information is used to provide and manage educational services, support students and teachers, maintain academic records, and improve the learning experience.
8. Children’s and Minor Students’ Privacy
OnlineClass.edu.lk provides educational services that may be used by school-aged students.
Where a user is a minor, a parent or legal guardian may be required to provide or authorize certain information, registrations, or payments where applicable.
We aim to collect and process information relating to minor students only for legitimate purposes associated with education, account management, class enrollment, payment processing, customer support, security, and operation of the platform.
Parents or legal guardians may contact us regarding information associated with a minor’s account where appropriate and subject to applicable requirements.
9. Data Retention
We retain personal and transaction information for as long as reasonably necessary for the purposes described in this Privacy Policy.
Information may be retained to:
- Provide ongoing services
- Maintain account records
- Maintain business and transaction records
- Process refunds or resolve disputes
- Provide customer support
- Meet legal or regulatory obligations
- Prevent fraud or misuse
- Protect our legitimate business interests
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.
10. Third-Party Services
OnlineClass.edu.lk may use third-party services to support the operation of our website, mobile application, payment processing, hosting, analytics, communications, content delivery, and other technical functions.
These third-party providers may process information in accordance with their own privacy policies and applicable terms.
We encourage users to review the privacy policies of relevant third-party services where appropriate.
11. Links to Third-Party Websites
Our platform may contain links to websites, applications, or services operated by third parties.
OnlineClass Technologies (Pvt) Ltd is not responsible for the privacy practices, security, or content of third-party websites or services.
Users are encouraged to review the privacy policies of third-party websites before providing personal information.
12. User Responsibilities
Users are responsible for maintaining the confidentiality of their account credentials and for taking reasonable precautions when accessing their accounts.
Users should not share their passwords, login credentials, or other account security information with unauthorized persons.
If you believe that your account has been accessed without authorization, please contact our support team as soon as possible.
13. Your Privacy Rights
Subject to applicable laws and regulations, users may contact us regarding their personal information and may request appropriate action, including:
- Access to relevant personal information
- Correction of inaccurate information
- Updating account information
- Information regarding how personal data is processed
- Deletion of information where applicable and legally permitted
Certain information may need to be retained where required for legal, regulatory, security, accounting, or legitimate business purposes.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business operations, or applicable legal and regulatory requirements.
Any updated version of this Privacy Policy will be published on this page.
We encourage users to review this page periodically to remain informed about how we protect and process personal information.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the details below.
OnlineClass Technologies (Pvt) Ltd
Brand: OnlineClass.edu.lk
Website: https://onlineclass.edu.lk
Email: info@onlineclass.edu.lk
Country: Sri Lanka
Last Updated
18 September 2026